General data protection principles
We at JokaVipRoom Casino adhere to strict standards for protecting personal data and user privacy on our platform. We are committed to processing your personal information in accordance with international data protection standards and applicable Australian legislation.
This Privacy Policy describes what information we collect, how we use, store, and protect your personal data. By continuing to use our services, you agree to the terms of this policy and consent to the processing of your data in the manner specified.
Collection and categories of personal data
We collect various types of information to provide quality service and compliance with licensing requirements. Data collection occurs during registration, platform use, and interaction with our support services.
- Identification data: name, surname, date of birth, identity document number
- Contact information: email address, phone number, postal address
- Financial data: payment method information, transaction history, banking details
- Technical information: IP address, browser data, operating system, cookies
- Gaming activity: betting history, game preferences, winning and losing statistics
All information is collected only with your explicit consent and to the extent necessary to provide our services.
Purposes and legal basis for data processing
Personal data processing is carried out exclusively for lawful purposes and on the basis of appropriate legal grounds. We use your information to maintain security, comply with regulatory requirements, and improve service quality.
The main processing purposes include providing gaming services, conducting identity verification, processing financial transactions, and preventing fraudulent activities. We also use data to personalize your user experience and inform you about new products and promotions with your consent.
Data sharing with third parties
We may share your personal data with a limited circle of third parties exclusively in cases provided for by law or necessary for service provision. All partners and service providers are required to comply with strict confidentiality requirements.
- Payment providers for processing financial transactions
- Gaming software providers for game functionality
- Regulatory authorities and law enforcement agencies when legally required
- Auditing companies to conduct license compliance audits
Data transfer is carried out only on the basis of agreements guaranteeing an appropriate level of information protection.
Security measures and information protection
We apply extensive technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security system is regularly updated and undergoes independent audits.
All data is encrypted using modern cryptographic algorithms both during transmission and storage. Access to personal information is granted only to authorized employees who are required to comply with strict confidentiality requirements and undergo regular data protection training.
User rights and data management
You have the right to control the processing of your personal data and can exercise the following rights at any time regarding information stored on our platform. All requests are processed within a reasonable timeframe after confirming your identity.
- Right of access to information about what data we process
- Right to correct inaccurate or incomplete data
- Right to delete personal data when there are lawful grounds
- Right to restrict processing in certain cases
- Right to data portability in structured format
To exercise your rights, contact our support service through the official communication channels indicated on our website.
Data retention and international transfers
Personal data is stored for the period necessary to achieve processing purposes, comply with legal requirements, and fulfill licensing obligations. After the retention period expires, information is subject to secure destruction using certified methods.
In some cases, your data may be transferred and processed in countries outside your jurisdiction. We guarantee an adequate level of protection during international transfers through the use of standard contractual clauses and other appropriate safeguards approved by regulatory authorities.