How to contact us
To provide fast and personalised support, JokaVipRoom Casino uses several contact channels. Players can choose between email, live chat, or a contact form, each intended to address questions or resolve issues efficiently.
- Email: Write to [email protected] for detailed assistance on any topic
- Live chat: Start a conversation directly on our website for immediate real-time help
- Contact form: Fill out the form below to receive priority support from our team
Where we are
Our operations are based in Australia, serving players across the country. We operate under Curacao eGaming licensing, ensuring compliance with international gaming standards and regulations.
Customer service hours
Our support team is around the clock, assistance for our players at any time they need it. Specialised operators are ready to help with questions, technical problems, or account-related matters at every moment of the day.
Response times
We are committed to responding quickly to all customer requests. Live chat provides immediate assistance throughout the day, while email responses are delivered within a few hours. Requests through the contact form receive priority treatment and are processed in the same timeframe to guarantee efficient resolution.
Contact form